One of the balances to maintain in the IT division is that has been referenced as "big cog, little cog". The big cog represented by ITS global services and the associated servcies; the little cog represented by the DL's/LITS and the services they offer.
The UC Santa Cruz http://emergency.ucsc.edu web site is used as a primary information source for near real time information in the case of a campus or regional incident.
The emergency site is based on the Drupal platform and runs under Aegir on an Ubuntu operating system. The hardware running the site is nearly five years old. It has several other Drupal sites running on the same hardware. We manage this server using a combination of shell and Webmin.